Looking for a remote job in Lucknow? Unilever, a global leader in consumer goods, is hiring for the role of Customer Service Officer. This is a fantastic opportunity for candidates with experience in channel sales who want to work remotely in a dynamic and innovative environment. If you have a passion for customer service and a knack for sales, read on to learn more about this exciting position!

Job Description:

Company Name: Unilever
Job Role: Customer Service Officer
Qualification: Graduate
Experience:  Minimum of 2 years
Job Type: Full time
Salary: 3.5 LPA to 5 LPA
Location: Remote Job in Lucknow, Uttar Pradesh

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Job Role Responsibilities:

• Sales Target Achievement: Drive sales through direct market visits and effective distribution management.
• Distributor Management: Handle front-end and back-end distributor infrastructure, ensuring smooth operations and continuous support.
• Data Analysis: Use MIS reports to identify gaps and opportunities in execution and performance within your geography.
• Relationship Building: Build strong connections with trade partners to boost Unilever’s market presence.
• Market Position Improvement: Leverage customer service strategies to enhance the brand’s competitive edge.
• Distributor Performance Monitoring: Evaluate the distributor’s team performance regularly and implement corrective measures as needed.

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Job Requirement:

• Education: Full-time graduate degree is a must.
• Experience: Minimum of 2 years in channel sales.
• Technical Skills: Proficiency in MS Office, especially Excel, along with expertise in ROI calculations and sales planning.
• Communication: Strong command of English and the local language, plus solid interpersonal skills.

Remote Job in Lucknow: Customer Service Officer at Unilever

Looking for a remote job in Lucknow? Unilever, a global leader in consumer goods, is hiring for the role of Customer Service Officer. This is a fantastic opportunity for candidates with experience in channel sales who want to work remotely in a dynamic and innovative environment. If you have a passion for customer service and a knack for sales, read on to learn more about this exciting position!

About Unilever

Unilever is one of the world’s largest purpose-driven businesses, with a commitment to making a positive impact on society and the environment. Every day, nine out of ten Indian households use Unilever products, allowing the company to reach millions and make a meaningful difference. Known for its commitment to diversity and inclusion, Unilever welcomes individuals from all backgrounds and experiences to bring their unique perspectives to the table.

About the Customer Service Officer Job

Location: Remote Job in Lucknow, Uttar Pradesh

Department: Ice Creams Division

As a Customer Service Officer, you’ll play a key role in achieving sales targets, managing distributor relationships, and driving growth in your assigned territory. This position requires a balance of analytical skills and customer relationship management to ensure Unilever’s products are accessible and satisfying to consumers.

Key Responsibilities

• Sales Target Achievement: Drive sales through direct market visits and effective distribution management.
• Distributor Management: Handle front-end and back-end distributor infrastructure, ensuring smooth operations and continuous support.
• Data Analysis: Use MIS reports to identify gaps and opportunities in execution and performance within your geography.
• Relationship Building: Build strong connections with trade partners to boost Unilever’s market presence.
• Market Position Improvement: Leverage customer service strategies to enhance the brand’s competitive edge.
• Distributor Performance Monitoring: Evaluate the distributor’s team performance regularly and implement corrective measures as needed.

Skills & Qualifications

• Education: Full-time graduate degree is a must.
• Experience: Minimum of 2 years in channel sales.
• Technical Skills: Proficiency in MS Office, especially Excel, along with expertise in ROI calculations and sales planning.
• Communication: Strong command of English and the local language, plus solid interpersonal skills.

Why Work with Unilever?

Unilever believes in fostering an inclusive workplace where everyone, regardless of race, gender, or background, can thrive and grow. You’ll receive mentorship, training, and the chance to work with inspiring leaders. This role offers flexibility with remote work in Lucknow, a supportive culture, and the opportunity to make a positive impact in a world-class organization.If you’re interested in a Customer Service Officer job that lets you work from the comfort of your home in Lucknow, Unilever might be your perfect fit. Join a company that values your potential and helps you become the best version of yourself while making a real impact.

Ready to take the next step in your career? Apply now for this remote job in Lucknow with Unilever to kickstart a journey full of growth and purpose.