Lighthouse is hiring for the role of Associate Application Support Engineer in Bengaluru, Karnataka. This is an excellent full-time opportunity for fresh graduates and early-career professionals with 0–2 years of experience who want to build a strong career in application support, IT operations, enterprise systems, and technical troubleshooting.
This position is ideal for candidates who enjoy solving technical problems, analyzing system behavior, working with business-critical applications, and collaborating with multiple teams to ensure seamless system performance. If you have knowledge of SQL, Linux, databases, virtualization, or infrastructure systems, this role can be a great starting point.
At Lighthouse, you will work in a highly collaborative environment where innovation, support, and problem-solving are central to success.
About the Company
Lighthouse is known for building a workplace driven by talented, compassionate, and growth-oriented professionals. The company emphasizes collaboration, innovation, and continuous learning while solving complex technical and business challenges.
Lighthouse provides services and technology solutions that help organizations manage data, applications, and digital workflows more efficiently. The company promotes a culture where employees are encouraged to grow professionally while contributing to meaningful projects.
Their work environment values technical excellence, client success, strong communication, and operational reliability.
Job Overview
The Associate Application Support Engineer role focuses on supporting business-critical applications used across the organization. You will help ensure these applications remain stable, secure, available, and efficient for both internal users and clients.
This role combines:
- Technical troubleshooting
- Application monitoring
- Infrastructure understanding
- SQL/database work
- Documentation
- Cross-team collaboration
You will need both technical skills and strong communication abilities because part of the job involves explaining technical issues to non-technical stakeholders.
Job Details
| Criteria | Details |
|---|---|
| Role | Associate Application Support Engineer |
| Company | Lighthouse |
| Job Type | Full Time |
| Location | Bengaluru, Karnataka |
| Experience | 0–2 Years |
| Qualification | B.E / MCA / Related Degree |
Roles and Responsibilities
As an Associate Application Support Engineer, you will handle multiple technical and operational responsibilities.
1. Application Support and Maintenance
You will support line-of-business applications used by teams and clients.
Your responsibilities include:
- Monitoring application performance
- Resolving incidents
- Investigating failures
- Supporting end users
- Ensuring uptime
The goal is to minimize downtime and maintain high system availability.
2. Troubleshooting Complex Issues
You will investigate and resolve technical issues involving:
- Application failures
- Database issues
- Performance bottlenecks
- Integration problems
- Configuration errors
This requires analytical thinking and strong debugging skills.
3. Improve System Reliability
Lighthouse expects engineers to proactively improve infrastructure.
You may help with:
- Better alerting systems
- Monitoring improvements
- Automation opportunities
- Incident prevention
- Performance tuning
Proactive support is highly valued in this role.
4. Software Patching and Upgrades
Enterprise applications require regular maintenance.
You will coordinate software:
- Updates
- Security patches
- Version upgrades
- Maintenance windows
These changes must be implemented with minimal business impact.
5. Documentation
Documentation is a major part of support engineering.
You may create:
- Technical specifications
- Incident reports
- Troubleshooting guides
- Functional documentation
- Standard operating procedures
Clear documentation helps teams resolve issues faster.
6. Client and Vendor Collaboration
You will interact with:
- Internal IT teams
- Product teams
- Department managers
- External vendors
- Clients
Strong communication is essential because technical concepts often need to be explained in simple terms.
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Required Skills
Lighthouse is looking for candidates with both technical and interpersonal strengths.
Technical Skills
Candidates should have knowledge of:
- SQL
- Databases
- Application troubleshooting
- Operating systems
- Enterprise applications
SQL Knowledge
SQL is one of the important skills for this role.
You should understand:
- SELECT queries
- JOIN operations
- Filters
- Basic optimization
- Reporting queries
Intermediate SQL knowledge is considered valuable.
Operating Systems
Basic understanding of system environments is useful.
Preferred exposure includes:
- Linux systems
- File systems
- Process management
- Basic shell commands
Linux knowledge is a plus but not mandatory.
Infrastructure Knowledge (Preferred)
Bonus skills include familiarity with:
- VMware ESXi
- vCenter
- SAN storage
- NAS storage
- IaaS systems
These are helpful for infrastructure-related troubleshooting.
Preferred Tools Knowledge
Lighthouse mentions knowledge of eDiscovery tools as a bonus.
Examples include:
- Relativity
- Brainspace
- Nuix
- Ecapture
Candidates with exposure to enterprise legal-tech or data discovery tools may have an advantage.
Educational Qualification
Eligible candidates should have:
- Bachelor of Engineering (B.E)
or - MCA
or equivalent technical qualification
Computer Science or related technical degrees are preferred.
Who Should Apply?
This opportunity is best suited for candidates who:
✅ Enjoy troubleshooting technical issues
✅ Have strong analytical thinking
✅ Are comfortable with SQL and databases
✅ Like working with enterprise applications
✅ Can communicate clearly with technical and non-technical teams
✅ Want to build a career in support engineering, DevOps, or cloud infrastructure
Freshers with strong fundamentals are encouraged to apply.
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Work Environment
The role is primarily office-based and involves working at a computer for long durations.
Candidates should be comfortable with:
- Desk-based work
- Monitoring dashboards
- Handling incidents
- On-call responsibilities
- Flexible working hours
The company may require occasional:
- Night shifts
- Weekend support
- Emergency production support
This is common in application support roles.
Great Entry-Level Role
Freshers often struggle to find roles involving real production systems. This opportunity offers practical industry exposure early in your career.
How to Apply
Before applying, ensure your resume highlights:
- SQL projects
- Database knowledge
- Linux exposure
- Troubleshooting experience
- Certifications (if any)
- Communication skills
Prepare for interview questions on:
- SQL queries
- Joins and normalization
- Linux basics
- Troubleshooting scenarios
- Support workflows
- Incident handling
- Communication examples
Candidates who can demonstrate structured problem-solving and strong learning ability will stand out.
Disclaimer: This job information is collected from official/public sources for informational purposes only. We do not charge any fees, provide recruitment guarantees, or take responsibility for losses arising from reliance on this information.
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