Accenture has opened applications for the SW/App/Cloud Tech Support New Associate role in Hyderabad. This is an excellent opportunity for fresh graduates and candidates with up to one year of experience who are looking to begin their careers in software support, automation, cloud technologies, and application maintenance.
As a part of Accenture’s Technology for Operations team, selected candidates will work on innovative automation solutions, application maintenance, incident management, and cloud-based operational support. The role provides exposure to enterprise-scale technologies, automation platforms, and digital transformation projects for global clients.
If you’re passionate about technology, automation, troubleshooting, and continuous learning, this opportunity can help you build a strong foundation in the IT industry.
About Accenture
Accenture is one of the world’s leading professional services companies specializing in digital transformation, cloud computing, cybersecurity, consulting, and technology services. With more than 784,000 employees serving clients across 120+ countries, Accenture helps organizations embrace innovation and modernize their business operations using advanced technologies such as Artificial Intelligence, Cloud Computing, Automation, Analytics, and Intelligent Operations.
The company provides employees with opportunities to work on large-scale enterprise projects while continuously learning new technologies and growing professionally.
Role Overview
Position: SW/App/Cloud Tech Support New Associate
Company: Accenture
Job Type: Full-Time
Experience: 0–1 Years
Location: Hyderabad
Department: Technology for Operations
Key Responsibilities
As a SW/App/Cloud Tech Support New Associate, you may be responsible for:
- Supporting application maintenance and automation initiatives.
- Resolving routine software and technical support issues.
- Working with Automation Anywhere and automation-based operational solutions.
- Assisting in application hosting and infrastructure management.
- Supporting intelligent automation projects involving AI, bots, and workflow automation.
- Monitoring applications and resolving incidents.
- Collaborating with internal teams and supervisors.
- Following operational guidelines and project procedures.
- Maintaining service quality and operational efficiency.
- Participating in troubleshooting and issue resolution.
- Supporting preventive and predictive monitoring activities.
- Working in rotational shifts whenever required.
Who Can Apply?
| Criteria | Details |
|---|---|
| Qualification | Any Graduation, BE, BCom |
| Experience | 0–1 Years |
| Location | Hyderabad |
| Employment Type | Full-Time |
| Freshers Eligible | ✅ Yes |
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Required Skills
Candidates should possess:
- Automation Anywhere knowledge
- Incident Management understanding
- Strong analytical thinking
- Good problem-solving skills
- Excellent written and verbal communication
- Ability to establish strong client relationships
- Basic understanding of application maintenance
- Team collaboration skills
- Willingness to learn enterprise technologies
- Adaptability to rotational shifts
What You’ll Learn
This role provides exposure to several enterprise technologies including:
- Intelligent Automation
- Application Maintenance
- Cloud Operations
- Infrastructure Management
- AI-powered Automation
- Business Process Optimization
- Ticket Resolution Automation
- Monitoring & Reporting
- Enterprise Software Support
- Digital Operations
Company Rating & Reviews
- ⭐ Glassdoor Rating: 4.0/5 (Approx.)
- ⭐ AmbitionBox Rating: 4.1/5 (Approx.)
- Employees generally appreciate Accenture for its learning opportunities, structured career growth, global exposure, supportive work culture, and access to modern technologies. Some teams may require rotational shifts depending on business requirements.
Estimated Salary
- Expected Salary: ₹3.5 LPA – ₹6.5 LPA (Estimated)
The actual salary package may vary depending on educational background, interview performance, business requirements, and company compensation policies.
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Tips Before Applying
To improve your chances of selection:
- Strengthen your understanding of software support concepts.
- Learn the basics of Automation Anywhere and RPA.
- Practice logical reasoning and analytical problem-solving.
- Revise SQL, operating systems, networking, and cloud fundamentals.
- Improve communication skills, as client interaction may be part of the role.
- Highlight internships, certifications, academic projects, and technical skills in your resume.
- Be prepared to discuss troubleshooting approaches and your willingness to work in rotational shifts.
How to Apply
Interested candidates can apply by clicking the Apply Now button. Before submitting your application, ensure your resume is updated with your latest educational qualifications, technical skills, certifications, internships, and project experience. Carefully review the eligibility criteria and job description to improve your chances of being shortlisted.
Disclaimer:
This information is collected from official/public sources for informational purposes only. Salary estimates are based on market research and may vary. We do not charge any fee for job updates and do not guarantee selection or recruitment. Candidates should verify details from the official source before applying.
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