Technical Support Engineer Job at Zoho | Freshers Apply
If you’re passionate about technology, love solving customer problems, and are looking for a great start to your tech career, then the Technical Support Engineer job at Zoho is a golden opportunity! 🌟
Zoho is hiring freshers and early-career professionals for their dynamic technical support team. This full-time role focuses on customer engagement, technical troubleshooting, and product support—perfect for individuals looking to grow in the software support domain. The role will require working night shifts (US time zone), so if you’re flexible with work hours and ready to level up your communication and tech skills, this is the job for you.
🧑💻 What Does a Technical Support Engineer at Zoho Do?
The Technical Support Engineer job at Zoho offers real-world problem-solving experience where you’ll interact with users, resolve product queries, and collaborate with developers. Here’s a quick look at your responsibilities:
| Task | Description |
|---|---|
| 📞 Customer Communication | Answer queries via phone, email, and chat |
| 🛠 Troubleshooting | Solve technical issues, from basic to advanced |
| 🔁 Feedback Loop | Share customer feedback with the development team |
| 🤝 Teamwork | Collaborate with internal teams to provide solutions |
💼 What Zoho Looks For in Candidates
Here’s what you need to be successful in this Zoho Technical Support job:
- Strong spoken and written English communication skills
- A friendly, customer-first approach with high enthusiasm 🤝
- Ability to work independently and within a team
- Exceptional time management, multitasking, and attention to detail
- Willingness to work night shifts (US time zone) 🌙
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🚀 Why Start Your Tech Career with Zoho?
Zoho is a global SaaS powerhouse trusted by millions of users across the globe. As a Technical Support Engineer, you’ll gain:
- Hands-on customer support experience
- Technical knowledge in troubleshooting real-world issues
- Exposure to live products and collaboration with dev teams
- Long-term career growth opportunities in support or tech roles 🧩
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✅ Quick Summary: Zoho Technical Support Engineer Job
| Criteria | Details |
|---|---|
| Job Role | Technical Support Engineer |
| Company | Zoho |
| Experience | Freshers to 1 year |
| Shifts | Night shifts (US time zone) |
| Location | Chennai (Test in Coimbatore) |
| Eligibility | Graduates (except 2026 pass-outs) |
💬 Final Thoughts
The Technical Support Engineer job at Zoho is a fantastic way to step into the tech world. With hands-on work, customer interaction, and problem-solving challenges, it’s the ideal entry point for driven freshers. If you’re enthusiastic, tech-savvy, and ready to work US shifts—this is your moment!
📌 Pro tip: Polish your communication skills, prep for tech support scenarios, and keep an eye on your email for test details.
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