📍 Location: Remote
👨‍💻 Role: Process Associate
📝 Employment Type: Contract

About Bungee

Founded by Amazon veterans, Bungee empowers enterprises by providing access to global data on-demand, enabling critical business decisions. Headquartered in Seattle, the company works with several Fortune 50 companies to drive operational success. With a fast-growing team, Bungee’s service is already impacting industries globally, focusing on competitive pricing and improving customer experiences.

About the Role

As a Process Associate at Bungee, you will be responsible for ensuring the accuracy and productivity of operations, performing continuous audits, and contributing to process improvements. The role involves working closely with teams to monitor pricing parameters and support operational processes that impact customer decisions.

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Key Responsibilities

• Achieve Performance Targets: Meet or exceed productivity and accuracy goals.
• Audit Operations: Execute audits to identify and address gaps in product offerings.
• Collaborate on Projects: Participate in ad-hoc operational projects and audits.
• Process Improvement: Contribute to process improvement efforts based on audit findings.
• Communication: Maintain effective communication with internal teams on operational issues.

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Basic Qualifications

• Education: Any undergraduate degree.
• Experience: 6 months to 1 year of relevant work experience.
• Skills:
  • Internet Navigation: Proficient in browsing and researching online.
  • Problem Solving: Strong attention to detail with a focus on finding solutions.
  • Communication: Good written and verbal communication skills.
  • Target Achievement: Able to meet or exceed productivity and accuracy targets.

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Preferred Qualifications

• MS Excel: Proficiency in Excel and other MS Office tools.
• Statistical Knowledge: Understanding of averages, trends, outliers, and charting (advantageous).
• Technical Skills: Knowledge of SQL and Macros is a plus.
• Industry Experience: Experience in online retail operations or similar fields is a plus.

What We Offer

• Flexible Remote Work: Work from the comfort of your home.
• Dynamic Work Environment: A fast-paced and collaborative atmosphere.
• Opportunities for Growth: Gain exposure to various aspects of operations and audits.
• Impactful Role: Directly contribute to customer buying decisions and enhance user experience.

🌟If you’re passionate about customer experience and enjoy problem-solving in a dynamic environment, this role is perfect for you!