Operations Associate Job at Amber: Work From Home
Amber, a leading student accommodation platform, is redefining how students find housing globally. With operations spanning six countries and a growing base of satisfied users, Amber offers a seamless, stress-free process for booking long-term accommodations. If you’re eager to make an impact in this fast-paced industry, the Operations Associate role is for you!
Job Details
| Position | Operations Associate (US Shift) |
|---|---|
| Location | Remote |
| Timings | 7 PM – 4 AM (Non-negotiable) |
| Experience | 0–2 years |
| Education | Graduate with at least 60% in academics |
| Compensation | Competitive salary with performance bonuses |
Key Responsibilities
- Convert inbound leads into customers through effective communication and negotiation.
- Understand students’ unique housing needs to provide tailored solutions.
- Collaborate with teams to enhance the booking process and improve customer satisfaction.
- Maintain accurate CRM records and meet sales targets.
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Skills Required
Amber seeks professionals who can thrive in a fast-paced environment and communicate effectively. Key skills include:
- Verbal and written communication in neutral English.
- Active listening and objection-handling capabilities.
- CRM proficiency and time management.
- Negotiation and call-closing techniques.
Experience in telesales, real estate, hospitality, or customer service is a plus.
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Why Amber?
Amber offers not just a job but a career growth opportunity in a vibrant and inclusive work environment. Perks include:
- Competitive salary and performance-driven incentives.
- Flexible work hours and the ability to work remotely.
- Opportunities to grow within a rapidly expanding global organization.
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