MS Service Engineer NTT Data Job | Full-Time Freshers Role
Looking to step into the IT industry with a reputable global brand? The MS Service Engineer NTT Data job is an excellent full-time, entry-level opportunity for tech-savvy graduates. If you’re passionate about IT infrastructure, service monitoring, and providing first-line support, this role is a fantastic gateway into the world of enterprise technology.
This on-site role is based in Mumbai, where you’ll be part of a team ensuring service continuity, addressing incidents, and implementing system changes. As a fresher, you’ll gain exposure to enterprise-grade systems, networking protocols, VPNs, firewall tools, and a collaborative IT operations environment.
📌 Key Highlights of MS Service Engineer NTT Data Job
| 📋 Role Info | 🛠️ Details |
|---|---|
| Job Title | MS Service Engineer (L1) |
| Experience Level | Entry-level / Fresher 👨💻 |
| Work Type | Full-time (On-site in Mumbai) |
| Education | Bachelor’s in IT / Computer Science |
| Certifications Preferred | CCNA, Network Admin Basics |
| Shift Model | Rotational / Based on Support Needs |
🔧 Primary Responsibilities in This IT Support Role
🖥️ Infrastructure Monitoring
- Continuously track and monitor systems, routers, and VPN connections
- Detect and resolve low-complexity incidents proactively
💬 Client & Incident Management
- Provide chat/telephonic first-line support
- Escalate unresolved cases as per SLA guidelines
- Maintain proper shift handovers and documentation
⚙️ Technical Maintenance & Automation
- Apply patches, manage firewall configurations
- Support automation initiatives to optimize processes
- Contribute to documentation and knowledge-base articles
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🧠 Skills & Technologies to Succeed
| 🧩 Technical Areas | Tools & Platforms Used |
|---|---|
| VPN / Security | Pulse Secure, Juniper, Palo Alto, Fortinet 🔐 |
| Networking Protocols | BGP, OSPF, EIGRP |
| Cisco Devices | Cisco Nexus, ISR, ASR Routers |
| Monitoring Tools | SecureCRT, LogicMonitor |
| Cloud/Infrastructure Concepts | Backup, Data Center, Storage |
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🧾 Eligibility Criteria & Certifications
- A Bachelor’s Degree in Computer Science, Information Technology, or similar
- CCNA certification is a plus
- Familiarity with firewall tools, routing protocols, system maintenance
- Excellent communication and problem-solving skills
- Active listening, adaptability, and teamwork mindset
📢 Final Note – Apply Now!
Ready to begin your IT career with a globally respected company? The MS Service Engineer NTT Data job offers freshers the perfect start. From enterprise networking exposure to professional certifications, you’ll gain the skills that matter in the long run.
👉 Apply now and be the future of secure and reliable tech support!
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