Milliman Hiring Junior QA and Tech Support Engineer | Apply Now
Are you looking to kick-start your career in quality assurance (QA) and tech support? Milliman is hiring a Junior QA and Tech Support Engineer to ensure software quality and provide technical assistance to users. If you have an analytical mindset, problem-solving skills, and basic coding knowledge, this is a great opportunity to work in a fast-paced tech environment!
Why Join Milliman? π
β
Work in a leading global actuarial and consulting firm
β
Gain hands-on experience in software testing and technical support
β
Collaborate with cross-functional teams and enhance problem-solving skills
β
Exposure to cutting-edge QA tools and methodologies
β
Competitive salary and growth opportunities in tech
Job Role & Responsibilities π
Milliman is seeking a Junior QA and Tech Support Engineer who will be responsible for software testing, debugging, and technical support. You will work closely with developers, identify defects, and assist users with software-related issues.
π Junior QA Engineer Duties
| Responsibility | Description |
|---|---|
| Functional & Non-Functional Testing | Conduct rigorous tests to ensure the software meets performance standards. |
| Test Case Design | Develop and maintain detailed test cases based on software requirements. |
| Bug Reporting | Identify, document, and track defects using bug-tracking tools. |
| Regression Testing | Ensure new code changes do not impact existing functionalities. |
βοΈ Tech Support Duties
| Responsibility | Description |
|---|---|
| User Issue Diagnosis & Resolution | Troubleshoot and resolve software issues reported by users. |
| Documentation | Maintain user manuals, SOPs, and technical guides. |
| Client Communication | Provide prompt and effective support to clients, ensuring a positive experience. |
Share the opportunity
Required Skills & Qualifications π―
β Bachelorβs degree in Computer Science, IT, or a related field (or equivalent experience).
β Strong attention to detail and analytical mindset.
β Familiarity with software testing methodologies and bug tracking tools.
β Basic understanding of software troubleshooting and tech support.
β Excellent communication skills (written & verbal).
β Ability to collaborate with cross-functional teams.
β Problem-solving skills and a proactive approach.
β Basic knowledge of coding/scripting (Java, Python, or similar) is a plus but not mandatory.
Follow us on LinkedIn for latest updates
Preferred Skills (Bonus Points!) β
πΉ Experience with QA tools like Selenium and JIRA.
πΉ Knowledge of ITIL frameworks and customer support methodologies.
πΉ Prior experience in technical support within a SaaS environment.
Why Choose a Career in QA & Tech Support? π€
π‘ High Demand: Companies prioritize software quality and user experience.
π‘ Diverse Career Path: QA roles can lead to software development, automation testing, or product management.
π‘ Skill Development: Gain hands-on experience in debugging, testing, and troubleshooting.
π‘ Global Opportunities: QA & tech support skills are in demand worldwide.
About Milliman π
Milliman is a global actuarial and consulting firm specializing in risk management, technology, and analytics. With over 75 years of industry leadership, Milliman helps businesses optimize operations and enhance financial performance.
π Interested in Millimanβs Junior QA and Tech Support Engineer role? Apply now and start your career in software testing and tech support! π
Share the opportunity