Are you a Machine Learning Engineer passionate about building intelligent systems that have a global impact? Machine Learning Engineer jobs at ServiceNow offer a unique opportunity to work at the forefront of AI, developing solutions that make the world work better for everyone. ServiceNow is hiring a Machine Learning Engineer in Hyderabad to contribute to the design and development of cutting-edge ML solutions, with significant exposure to Large Language Models (LLMs) and modern AI techniques. This role comes with a flexible work model, perfect for professionals with 2+ years of experience in machine learning or data science.
If you are proficient in Python, PyTorch, and MLOps practices, and are eager to work on production-quality AI features, this is your chance to join a global market leader. Let’s explore what it means to be a Machine Learning Engineer at a company that powers 85% of the Fortune 500.
Why a Machine Learning Engineer Role at ServiceNow is a Career Accelerator
ServiceNow started with a vision to transform how we work and has grown into a global leader with an intelligent, AI-enhanced cloud platform. As a Machine Learning Engineer in Hyderabad, you’ll be part of this journey, connecting people, systems, and processes with smarter technology. The flexible work model allows for a great work-life balance, while the projects you’ll work on—from LLMs to responsible AI—will place you at the cutting edge of the industry. This is more than a job; it’s a chance to contribute to a platform used by the world’s largest enterprises.
Your Role: Developing Intelligent AI Capabilities
In this role, you will be a key contributor to the ML team, responsible for turning innovative ideas into robust, scalable features.
What you get to do in this role:
- Contribute to the design, development, and evaluation of machine learning solutions, with a focus on large language models (LLMs).
- Support the development of prototypes and proof-of-concepts that demonstrate new AI capabilities and improve model performance.
- Run experiments to assess model accuracy, generalization, and fairness across diverse datasets.
- Fine-tune and evaluate pre-trained models using techniques like prompt engineering and retrieval augmentation.
- Work closely with cross-functional teams (research, engineering, product) to deliver production-quality ML features.
- Implement responsible AI practices by applying transparency, fairness, and compliance guidelines.
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The Technical Expertise Required
This role requires a solid foundation in machine learning and the tools to build and deploy models effectively.
Key Qualifications:
- 2+ years of experience in machine learning, deep learning, or data science.
- Proficiency in Python and familiarity with ML frameworks such as PyTorch, TensorFlow, HuggingFace Transformers, and NumPy.
- Experience with training and evaluating machine learning models; exposure to LLMs is a plus.
- Hands-on experience with dataset preparation, labelling, and data processing workflows.
- Familiarity with MLOps tools like MLflow, Docker, Kubernetes, and CI/CD for experiment tracking and deployment.
- Understanding of ML evaluation strategies and responsible AI practices.
- Strong communication skills and the ability to collaborate effectively in a team.
Nice-to-Have Skills:
- Experience with AI productivity tools like Cursor or Windsurf.
- Knowledge of ServiceNow platform development and its integration with AI/ML solutions.
- Experience with methods for training LLMs, such as distillation and supervised fine-tuning.
Grow Your Skills on a Global Platform
At ServiceNow, you’ll be working on challenges that matter, using a modern tech stack that is in high demand across the industry.
| What You’ll Work On | What You’ll Gain |
|---|---|
| Large Language Models (LLMs) & AI 🧠 | Specialized expertise in the most transformative area of AI today. |
| PyTorch, TensorFlow, HuggingFace 🔧 | Deep, practical experience with leading ML frameworks. |
| MLOps (Docker, Kubernetes, CI/CD) ⚙️ | Skills in deploying and maintaining models at scale. |
| Responsible AI & Fairness ⚖️ | Knowledge of ethical AI practices, a critical and valued skill. |
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A Culture of Innovation and Purpose
You’ll join a team that is pursuing a purpose to make the world work better for everyone. ServiceNow provides an environment where you can do your best work, with the resources and support to innovate and grow your career.
How to Apply for This Flexible Role in Hyderabad
Ready to build the AI capabilities that power the world’s largest organizations? This Machine Learning Engineer position at ServiceNow in Hyderabad is your chance to accelerate your career.
Click the “Apply Now” button below to:
- Submit your application for the Machine Learning Engineer role.
- Showcase your experience with ML models and frameworks.
- Take the next step in your career with a global technology leader.
Don’t just build models. Build intelligent systems that make the world work better. Apply for the Machine Learning Engineer job at ServiceNow today!
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