📝 IBM, a global leader in cloud computing and AI innovation, is looking for a Technical Content Professional in Hyderabad, Telangana, India. This full-time role is ideal for candidates passionate about delivering high-quality, AI-ready content that improves cloud user experiences and empowers enterprise transformation.
If you have a combination of technical knowledge and exceptional writing skills, the IBM Technical Content Professional position allows you to work on content that drives both human and AI-focused workflows.
About IBM
IBM is a pioneer in cloud, AI, and hybrid solutions, helping organizations innovate and transform their businesses globally. With a mission to improve business, society, and the human condition, IBM empowers clients and partners to leverage AI and cloud technologies for meaningful impact.
At IBM, your contributions go beyond content — you’ll help define and deliver cutting-edge cloud experiences while shaping the future of AI-driven documentation.
Role Overview
As a Technical Content Professional, you will be responsible for designing, developing, and maintaining AI-ready content for IBM Cloud. You will collaborate closely with marketing, design, development, and product management teams to create user-focused content, including:
- Online product help
- User guides
- API/SDK/CLI/Terraform reference documentation
- Multimedia content
Your work will enable IBM Cloud users to understand product features, functionality, and value while ensuring content is optimized for AI workflows from creation to analysis.
Key Responsibilities
- Evaluate, contextualize, and synthesize complex concepts into AI-ready content.
- Conduct research on user requirements, product features, and cloud technologies.
- Develop topic-based, persona-driven content for human and AI consumption.
- Document APIs, SDKs, CLIs, and cloud-based workflows.
- Apply progressive disclosure techniques to simplify complex information.
- Incorporate AI into the content workflow, including content generation, fine-tuning, and evaluation.
- Work within Agile/continuous delivery environments.
- Use markup languages like DITA, XML, Markdown, HTML5, and version control systems like Git/GitHub.
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Who Can Apply
| Criteria | Details |
|---|---|
| Experience | Freshers or professionals with relevant content creation or technical writing experience |
| Education | Bachelor’s degree required; Master’s preferred |
| Location | Hyderabad, Telangana, India |
| Employment Type | Full-Time |
| Skills Required | Technical writing, markup languages, Agile workflow, Git/CMS knowledge, strong English communication |
| Preferred Skills | AI-first content design, API/SDK documentation, persona-based prompt development, basic programming (Java, Python, PHP, etc.) |
Required Skills
- Exceptional writing and research skills.
- Knowledge of markup languages (DITA, XML, Markdown).
- Familiarity with Agile development environments and version control/CMS systems.
- Strong analytical, problem-solving, and team collaboration skills.
- Fluent in English and ability to work independently with responsibility.
Preferred Skills
- Understanding of cloud concepts and AI technologies.
- Experience in AI-first content design and prompt engineering.
- Ability to craft persona-driven prompts for AI content generation.
- Knowledge of APIs, SDKs, CLI tools, and technical documentation best practices.
- Basic programming in languages like Java, Python, Ruby, PHP, Swift, Go, ObjectiveC, Node.
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What You’ll Get
💼 Impactful Work: Contribute to IBM Cloud’s documentation and AI-driven content strategies.
🧠 Learning Opportunities: Work with experts in cloud technologies and AI content workflows.
🌍 Global Exposure: Collaborate on content that supports enterprise clients worldwide.
🚀 Career Growth: Opportunities to develop into senior technical writing or content strategy roles.
🤝 Inclusive Culture: Thrive in an environment that values diversity, teamwork, and innovation.
Why Join IBM
At IBM, your work will empower modern enterprises to leverage cloud and AI solutions effectively. You’ll be part of a culture of innovation, working with cutting-edge technologies while creating content that drives both human and AI experiences.
Joining IBM means contributing to global impact projects, shaping how users interact with complex cloud platforms, and advancing your career in technical content development.
How to Apply
📝 Step 1: Update your resume — emphasize technical writing, AI content experience, and cloud knowledge.
💡 Step 2: Highlight projects documenting APIs, SDKs, CLI tools, or AI workflows.
📚 Step 3: Prepare to showcase writing samples, persona-driven content, and AI content design.
🚀 Step 4: Click the button below to apply for the IBM Technical Content Professional role and start contributing to next-gen cloud experiences.
Conclusion
The IBM Technical Content Professional role is an excellent opportunity for those looking to combine technical expertise and writing skills in a high-impact environment. With exposure to AI-ready content creation, cloud platforms, and enterprise documentation, this role offers strong career growth and global exposure.
If you’re ready to shape AI-driven cloud content and empower users worldwide — IBM is the place to begin your journey. ✨📚
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