CloudSEK Product Support Intern Hiring Freshers | Full-Time 6-Month Role
Looking to begin your career in cybersecurity? π» The CloudSEK Product Support Intern hiring freshers is a golden chance for tech graduates with a passion for cyber defense and AI. This full-time, 6-month internship opportunity will place you right at the frontline of product support in one of Indiaβs most innovative cybersecurity companies.
If you’re a tech-savvy fresher and interested in real-time digital threat analysis, CloudSEK is the perfect launchpad for your career.
π§Ύ About CloudSEK
CloudSEK, founded in 2015 and headquartered in Singapore, is one of Indiaβs top cybersecurity product companies. With a global presence and a rapidly growing footprint, CloudSEK is on a mission to develop the worldβs fastest AI-driven threat detection systems.
Their products like XVigil, BeVigil, and SVigil help enterprises protect against ever-evolving cyber risks using AI and machine learning.
π Internship Highlights
| Feature | Details |
|---|---|
| Job Role | Product Support Intern |
| Employment Type | Full-time Internship |
| Duration | 6 Months |
| Eligibility | Freshers (Graduates from any stream) |
| Preference | Background or aptitude in Cybersecurity |
| Location | Onsite β Bengaluru |
| Shifts | Rotational shifts (Global support coverage) |
| Internship Start | Immediate openings (rolling basis) |
π― Primary Responsibilities
- Act asΒ Level 1 SupportΒ for CloudSEKβs product suite (via email, chat, or phone).
- Troubleshoot and resolve basic technical issues using documentation and internal tools.
- Escalate complex issues to senior support teams.
- Maintain accurate logs and ticket updates.
- Create support documentation and knowledge base articles.
- Learn aboutΒ AI prompt engineeringΒ techniques to enhance user support.
- Stay informed onΒ latest cybersecurity trendsΒ and compliance norms.
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π§ Preferred Skills & Profile
- StrongΒ written and verbal communication skills
- High attention to detail and problem-solving mindset π§©
- Familiarity with cybersecurity trends or strong willingness to learn
- Passion for AI and threat intelligence technologies
- Ability to work independently and as part of a collaborative team
- Willingness to adapt to aΒ rotational shift environment
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π§βπ Eligibility Criteria
| Qualification | Details |
|---|---|
| Education | B.Tech or any Graduate Degree |
| Experience | Freshers only |
| Preference | Candidates with cybersecurity interest |
| Availability | Full-time (No part-time allowed) |
π Perks of Joining CloudSEK
- π Work at the forefront of cybersecurity innovation
- π Unlimited snacks, food, and drinks at the office
- π΅ Engage in music, games & art in a lively workspace
- β° Flexible working hours
- π€ Inclusive and collaborative team culture
π Location Insight
Though the location isnβt in the title, this internship is onsite at Bengaluru, the tech capital of India. A perfect city to start your cybersecurity journey and network with top minds in the industry.
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