CloudSEK Product Support Intern Hiring Freshers | Full-Time 6-Month Role
Looking to begin your career in cybersecurity? 💻 The CloudSEK Product Support Intern hiring freshers is a golden chance for tech graduates with a passion for cyber defense and AI. This full-time, 6-month internship opportunity will place you right at the frontline of product support in one of India’s most innovative cybersecurity companies.
If you’re a tech-savvy fresher and interested in real-time digital threat analysis, CloudSEK is the perfect launchpad for your career.
🧾 About CloudSEK
CloudSEK, founded in 2015 and headquartered in Singapore, is one of India’s top cybersecurity product companies. With a global presence and a rapidly growing footprint, CloudSEK is on a mission to develop the world’s fastest AI-driven threat detection systems.
Their products like XVigil, BeVigil, and SVigil help enterprises protect against ever-evolving cyber risks using AI and machine learning.
📌 Internship Highlights
| Feature | Details |
|---|---|
| Job Role | Product Support Intern |
| Employment Type | Full-time Internship |
| Duration | 6 Months |
| Eligibility | Freshers (Graduates from any stream) |
| Preference | Background or aptitude in Cybersecurity |
| Location | Onsite – Bengaluru |
| Shifts | Rotational shifts (Global support coverage) |
| Internship Start | Immediate openings (rolling basis) |
🎯 Primary Responsibilities
- Act as Level 1 Support for CloudSEK’s product suite (via email, chat, or phone).
- Troubleshoot and resolve basic technical issues using documentation and internal tools.
- Escalate complex issues to senior support teams.
- Maintain accurate logs and ticket updates.
- Create support documentation and knowledge base articles.
- Learn about AI prompt engineering techniques to enhance user support.
- Stay informed on latest cybersecurity trends and compliance norms.
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🧠 Preferred Skills & Profile
- Strong written and verbal communication skills
- High attention to detail and problem-solving mindset 🧩
- Familiarity with cybersecurity trends or strong willingness to learn
- Passion for AI and threat intelligence technologies
- Ability to work independently and as part of a collaborative team
- Willingness to adapt to a rotational shift environment
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🧑🎓 Eligibility Criteria
| Qualification | Details |
|---|---|
| Education | B.Tech or any Graduate Degree |
| Experience | Freshers only |
| Preference | Candidates with cybersecurity interest |
| Availability | Full-time (No part-time allowed) |
🎉 Perks of Joining CloudSEK
- 🌟 Work at the forefront of cybersecurity innovation
- 🍕 Unlimited snacks, food, and drinks at the office
- 🎵 Engage in music, games & art in a lively workspace
- ⏰ Flexible working hours
- 🤝 Inclusive and collaborative team culture
📍 Location Insight
Though the location isn’t in the title, this internship is onsite at Bengaluru, the tech capital of India. A perfect city to start your cybersecurity journey and network with top minds in the industry.
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