AWS Support Engineer Job at Rackspace | Remote Opportunity

Are you passionate about AWS cloud computing and eager to start a career in cloud support? 🚀 Rackspace is hiring an L1 AWS Support Engineer (Remote) to provide first-level technical support for AWS-based solutions. If you have troubleshooting experience with EC2, S3, VPC, and IAM, this could be the perfect opportunity for you!

As a Cloud Engineer, you will be responsible for incident management, AWS monitoring, security compliance, and customer support. This role is ideal for those with a strong understanding of AWS services, scripting knowledge, and problem-solving skills.

📌 Job Overview

✔ Role: L1 AWS Support Engineer
✔ Location: India (Remote)
✔ Job Type: Full-Time
✔ Industry: Cloud Computing & IT Services
✔ Company: Rackspace

🎯 Key Responsibilities

✅ Incident Management – Log, troubleshoot, and resolve basic AWS issues
✅ Monitoring & Alerting – Ensure optimal performance of AWS environments
✅ Knowledge Base Management – Document troubleshooting steps & solutions 📖
✅ Customer Interaction – Communicate effectively to resolve technical issues
✅ Security Compliance – Adhere to AWS security best practices 🛡️
✅ Backup & Recovery – Perform regular data backup & restore operations
✅ Cost Optimization – Identify ways to reduce AWS costs

🔍 Skills & Qualifications

💡 Preferred Certification:
✔ AWS Certified Cloud Practitioner

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🚀 Why Join Rackspace?

✔ Work from Anywhere – Fully remote position 🌍
✔ Career Growth – Opportunity to advance in AWS & cloud technologies
✔ Innovative Culture – Be part of a dynamic, customer-focused team 💡
✔ Competitive Salary – Work with one of the best cloud companies in the industry

📢 How to Apply?

If you have AWS knowledge, troubleshooting skills, and a passion for cloud computing, apply now!

📅 Don’t miss out! Start your career as an AWS Support Engineer at Rackspace today. 🌟