🌍 AlterDomus, a global leader in integrated solutions for the alternative investment industry, is hiring Application Engineer Associates in Hyderabad, India. This hybrid role is open to fresh graduates (0–1 year experience) who are passionate about application support, problem-solving, and learning in a fast-paced, global environment.
Join a company trusted by 90% of the top 30 asset managers worldwide, and start your career in an environment that values growth, collaboration, and innovation.
About AlterDomus
Founded with a mission to provide tailored solutions for the alternative investment sector, AlterDomus has built a presence in 24 jurisdictions with more than 6,000 professionals. The company believes in empowering its people — offering career progression based on merit, open communication, and continuous learning.
At AlterDomus, you’ll work with professionals from across the world and gain exposure to fund administration, financial technology, and enterprise-grade application systems.
Role Overview: Application Engineer Associate
As an Application Engineer Associate, you will play a critical role in supporting fund services applications, resolving user issues, managing access, and ensuring smooth system operations. You’ll collaborate with global teams, analyze business requirements, and continuously improve workflows for efficiency.
This position provides hands-on experience in application troubleshooting, SQL, and business process analysis — perfect for graduates eager to grow in IT and financial technology domains.
Responsibilities
| Responsibility | Description |
|---|---|
| Application Support | Respond to user requests via phone, ServiceNow, or email |
| Troubleshooting | Diagnose and resolve Level 1 & Level 2 issues; perform log analysis |
| Ticket Management | Review, document, and resolve tickets through ServiceNow |
| Access Control | Create and manage user accounts and permissions |
| Collaboration | Work with business teams to identify enhancement opportunities |
| Escalation Handling | Follow escalation procedures for unresolved issues |
| Process Improvement | Document and enhance support workflows |
| Customer Focus | Maintain a customer-first attitude while resolving issues |
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Who Can Apply
| Criteria | Details |
|---|---|
| Experience | 0–1 Year (Freshers encouraged) |
| Education | Graduate in Computer Science, IT, or related field |
| Skills | Basic SQL, Application Support Tools, Troubleshooting |
| Location | Hyderabad, India |
| Work Mode | Hybrid |
| Shift | APC/EMEA Shift |
Preferred Skills
- Familiarity with application support tools (ServiceNow preferred)
- Basic SQL knowledge for troubleshooting and queries
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to multitask and prioritize under pressure
- A self-motivated learner with teamwork skills
- Exposure to the finance or investment industry is a bonus
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What You’ll Get
✨ Career Growth – Progress based on merit, supported by structured mentorship and learning.
📘 Continuous Learning – Access the AlterDomus Academy and LinkedIn Learning for tailored development.
🎓 Professional Support – Sponsorship for accreditations like ACCA and dedicated study leave.
🎂 Flexible Benefits – Hybrid work, generous leave policy, and your birthday off!
🤝 Inclusive Culture – Work in global teams with a collaborative, open communication style.
💼 Employee Share Plan – Opportunity to invest in AlterDomus’s success.
⚽ Work-Life Balance – Participate in sports, social, and community events.
How to Apply
- Prepare Your Resume – Highlight any technical or support-related experience, especially with SQL or application troubleshooting.
- Add Academic Projects – Include examples of projects that demonstrate problem-solving or teamwork.
- Demonstrate Communication Skills – Be ready to discuss how you handle customer or stakeholder interactions.
- Apply Now – Start your application by clicking the button below and join AlterDomus’s global team of innovators.
Conclusion
The AlterDomus Application Engineer Associate role offers an exciting start for fresh graduates interested in IT support, SQL, and global business operations. With a hybrid work model, mentorship, and endless learning opportunities, this is the perfect launchpad to build a successful career in a world-leading financial technology company.
Join AlterDomus today — and invest yourself in the alternative. 💼✨
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