Product Support Analyst at Infor – Associate Level (0-2 Years Exp)
Infor, a global leader in business cloud software, is hiring Associate Product Support Analysts to support its Hospitality products. This role is perfect for fresh graduates or professionals with up to 2 years experience in hospitality/IT.
🔹 Full-time position in Bengaluru
🔹 Technical support for hotel management systems
🔹 Global customer interactions
Your Role & Impact
🛠️ Technical Support (65%)
- Provide phone/remote support for hospitality software
- Troubleshoot and resolve product issues
- Document cases in support portal
🌍 Customer Service (30%)
- Guide users to self-help resources
- Route complex cases to specialist teams
- Collaborate with sales & development departments
📈 Career Growth
- Develop SQL/database skills (preferred)
- Learn property management systems
- Build global communication skills
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Who Should Apply?
| Essential Qualifications | Preferred Skills |
|---|---|
| Graduates (Hospitality/CS/IT) | BHM degree |
| 0-2 years experience | Front office software knowledge |
| Excellent English (written/spoken) | SQL proficiency |
| Problem-solving mindset | 30-40 WPM typing speed |
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Why Join Infor?
✅ Work with 60,000+ global organizations
✅ Learn industry-leading hospitality software
✅ Career development in tech support
✅ Collaborative work environment
💼 Ready to Support Global Hospitality Tech?
This associate role is ideal for hospitality graduates or IT freshers looking to start their tech support career.
Apply today to join Infor’s global team!
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