Looking for a promising career as a Junior Data Analyst? Cognizant, a global leader in professional services, is hiring for the role of Junior Data Analyst Trainee in Kolkata, India. This hybrid job opportunity is ideal for freshers and professionals with up to 4 years of experience in data analysis, customer management, and complaint handling within the life sciences domain. Read on to discover job responsibilities, qualifications, and how you can apply!

Why Join Cognizant?

Cognizant offers a dynamic work environment with hybrid flexibility, industry-leading training, and the opportunity to work with cutting-edge technologies like Generative AI. As a member of Cognizant, you will contribute to transformative projects while developing your career in a global setting.

Key Responsibilities

• Manage and ensure the accuracy of customer data.
• Implement and maintain Generative AI tools for customer management.
• Use MS Excel for data analysis and reporting.
• Handle customer complaints effectively with timely resolutions.
• Collaborate with cross-functional teams for service improvements.
• Ensure compliance with industry standards and regulations.
• Participate in training sessions for skill enhancement.

Subscribe YouTube Channel for Latest Updates

Required Qualifications

• Bachelor’s degree in a related field.
• Proficiency in MS Excel and Generative AI tools.
• Experience in customer management and data analysis.
• Strong communication and analytical skills.
• Ability to work in rotational shifts within a hybrid model.

Share the opportunity

Certifications Required

• Certified Customer Service Professional (CCSP)
• Microsoft Office Specialist (MOS) in Excel
• AI for Everyone by Coursera

Follow us on LinkedIn for latest updates

Benefits of Working at Cognizant